Terms Of Use

These Terms of Use apply to your use of Warren, including the Warren mobile application, website, and any related products or services we provide.

Please read these Terms carefully. By creating an account, accessing Warren, or using any part of the service, you agree to these Terms. If you do not agree, you must not use Warren.

1. Who we are

Warren is operated by NeuralSense Limited (“NeuralSense”, “Warren”, “we”, “us”, or “our”), a company registered in England and Wales.

You can contact us at:

Email: lsoni@neuralsense.org
Phone: +44 7940 163661
Website: https://www.neuralsense.org/

2. What Warren does

Warren is an AI-powered investing assistant designed to help users understand markets, monitor portfolios, explore investment ideas, and make more informed financial decisions.

Warren may provide information, analysis, portfolio insights, AI-generated responses, market commentary, watchlists, investment ideas, and other related features.

Warren is intended to support your own decision-making. It does not replace your own judgement or the advice of a qualified financial adviser.

3. Eligibility

You must be at least 18 years old to use Warren.

By using Warren, you confirm that:

  • you are legally able to enter into these Terms;

  • the information you provide to us is accurate and up to date;

  • you will use Warren only for lawful purposes; and

  • you will comply with these Terms and all applicable laws.

We may refuse, suspend, or terminate access to Warren if we believe you have breached these Terms or used the service in a way that creates risk for us, other users, or third parties.

4. No investment advice

Warren does not provide regulated financial advice, investment advice, tax advice, legal advice, or any other professional advice.

Any information provided through Warren is for general informational and educational purposes only. It should not be treated as a personal recommendation, instruction, solicitation, offer, or endorsement to buy, sell, hold, or trade any investment, security, financial instrument, digital asset, or other product.

Warren may generate content that appears personalised based on information you provide, such as your goals, preferences, watchlists, portfolio data, or risk appetite. However, unless we explicitly tell you otherwise in writing, this does not mean Warren is providing regulated financial advice or acting as your financial adviser.

You remain solely responsible for your own investment decisions. Before making any investment decision, you should consider your own circumstances, risk tolerance, financial position, and, where appropriate, seek independent advice from a qualified professional.

5. Investment risk

Investing involves risk. The value of investments can go up or down, and you may lose some or all of the money you invest.

Past performance is not a reliable indicator of future results. Any projections, estimates, forecasts, model outputs, portfolio suggestions, scores, ratings, or AI-generated insights are inherently uncertain and may be wrong.

Warren does not guarantee:

  • investment returns;

  • portfolio performance;

  • market outperformance;

  • the accuracy of any forecast;

  • the suitability of any investment for you; or

  • that any investment idea will meet your goals.

You should not rely on Warren as the only basis for making investment decisions.

6. AI-generated content

Warren uses artificial intelligence and automated systems to generate certain outputs.

AI-generated content may be incomplete, inaccurate, outdated, misleading, or unsuitable for your circumstances. It may also rely on data that is delayed, incorrect, incomplete, or provided by third parties.

You should independently verify any information before relying on it. Warren is not responsible for decisions you make based on AI-generated content, market data, portfolio insights, or any other information provided through the service.

We may update, improve, replace, or remove AI features at any time.

7. Portfolio features

Warren may allow you to create, view, connect, monitor, or analyse portfolios. These features are designed to help you understand your investments and explore possible scenarios.

Portfolio insights, allocations, rebalancing ideas, risk indicators, or investment suggestions are informational only. They are not instructions to trade and are not guarantees of future performance.

You are responsible for reviewing any portfolio output and deciding whether it is appropriate for you.

8. Broker and third-party integrations

Warren may allow you to connect accounts, brokers, exchanges, data providers, or other third-party services.

If you connect a third-party account, you authorise us and/or our service providers to access, process, and display the relevant information in accordance with our Privacy Policy and the permissions you grant.

We do not control third-party services and are not responsible for their availability, accuracy, security, fees, terms, actions, omissions, or failures.

Unless we explicitly state otherwise, Warren does not custody your assets, hold client money, execute trades on your behalf, or control your broker account.

You are responsible for checking any transaction, order, account balance, holding, or portfolio information directly with your broker or relevant provider.

9. Subscriptions and billing

Warren may offer paid subscription plans.

Our monthly subscription is currently £7.99 per month, billed on a recurring monthly basis unless cancelled before the next billing date.

By purchasing a subscription, you authorise us or the relevant app store/payment provider to charge your selected payment method on a recurring basis.

Your subscription will automatically renew each month unless you cancel it in accordance with the cancellation process provided by the relevant payment provider, such as the Apple App Store, Google Play Store, Stripe, or any other provider we use.

You can cancel your subscription at any time. Cancellation will usually take effect at the end of your current billing period. Unless required by law or stated otherwise, subscription fees are non-refundable once charged.

We may change our subscription fees, features, billing model, or plans from time to time. If we make a material change to your subscription price, we will provide notice where required by law or by the relevant payment provider.

10. Your account

You may need to create an account to use Warren.

You are responsible for keeping your login details secure and for all activity that occurs under your account. You must tell us promptly if you believe your account has been accessed without permission.

You must not share, sell, transfer, or misuse your account.

11. Acceptable use

You must not use Warren to:

  • break any law or regulation;

  • mislead, defraud, harass, abuse, or harm another person;

  • reverse engineer, copy, scrape, or extract data from Warren without permission;

  • interfere with Warren’s security, availability, or performance;

  • use bots, scripts, crawlers, or automated systems without our permission;

  • upload viruses, malware, or harmful code;

  • impersonate another person;

  • use Warren to build, train, or improve a competing product without our written permission;

  • resell, redistribute, or commercially exploit Warren’s outputs without our written permission;

  • represent Warren’s outputs as regulated advice or as advice provided by you; or

  • use Warren in a way that could damage us, our users, our partners, or the service.

We may suspend or terminate your access if we believe you have breached these rules.

12. Intellectual property

Warren, including its software, design, branding, models, workflows, content, features, graphics, text, logos, and other materials, belongs to us or our licensors.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use Warren in accordance with these Terms.

You must not copy, modify, distribute, sell, reverse engineer, or create derivative works from Warren unless we give you written permission or the law allows it.

If you send us feedback, ideas, suggestions, or comments, you agree that we may use them without restriction or compensation to you.

13. Market data and third-party content

Warren may display market data, company information, financial information, news, research, or other third-party content.

This information may be delayed, incomplete, inaccurate, or subject to third-party terms. We do not guarantee the accuracy, completeness, timeliness, or availability of third-party data or content.

You should verify important information with primary sources before relying on it.

14. Privacy

Your use of Warren is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal data. By using Warren, you acknowledge that your personal data will be handled in accordance with our Privacy Policy.

Privacy Policy: [Insert Privacy Policy link]

15. Changes to Warren

We may update, change, suspend, or discontinue any part of Warren at any time.

This may include adding, removing, limiting, or changing features, subscription plans, AI models, data sources, portfolio tools, integrations, or content.

We are not liable for any loss caused by changes to, interruptions of, or unavailability of Warren.

16. Availability

We aim to keep Warren available and reliable, but we do not guarantee uninterrupted access.

Warren may be unavailable due to maintenance, outages, bugs, third-party failures, market data issues, cyber incidents, or other events outside our control.

We are not responsible for losses arising from downtime, delays, errors, failed notifications, stale data, unavailable broker connections, or interrupted access.

17. Disclaimers

Warren is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of accuracy, reliability, availability, fitness for a particular purpose, non-infringement, and suitability for your needs.

We do not warrant that Warren will be error-free, secure, uninterrupted, or that any content will be accurate, complete, or up to date.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

18. Limitation of liability

To the fullest extent permitted by law, NeuralSense Limited, its directors, employees, contractors, partners, affiliates, and suppliers will not be liable for any indirect, consequential, incidental, special, punitive, or exemplary loss or damage.

This includes loss of profit, loss of revenue, loss of opportunity, loss of investment value, trading loss, portfolio loss, loss of data, loss of goodwill, or any financial loss arising from your use of Warren.

To the fullest extent permitted by law, our total liability to you for all claims relating to Warren or these Terms will be limited to the greater of:

  • the total subscription fees you paid to us in the three months before the claim arose; or

  • £50.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law.

19. Indemnity

You agree to indemnify and hold harmless NeuralSense Limited and its directors, employees, contractors, partners, affiliates, and suppliers from any claims, losses, damages, liabilities, costs, and expenses arising from:

  • your use of Warren;

  • your breach of these Terms;

  • your misuse of any content or output from Warren;

  • your violation of any law or third-party rights; or

  • any investment, trading, or financial decision you make.

20. Termination

You may stop using Warren at any time.

We may suspend or terminate your access to Warren if:

  • you breach these Terms;

  • you misuse the service;

  • we are required to do so by law;

  • your use creates risk for us, users, partners, or third parties; or

  • we decide to discontinue Warren or any part of it.

Termination does not affect any rights or obligations that arose before termination.

21. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we will take reasonable steps to notify you, such as through the app, website, email, or the relevant app store/payment provider.

Your continued use of Warren after the updated Terms take effect means you accept the updated Terms.

22. Governing law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of Warren, except where applicable consumer protection laws require otherwise.

23. Contact

For questions, complaints, or notices relating to these Terms, contact us at:

NeuralSense Limited
Email: lsoni@neuralsense.org
Phone: +44 7940 163661
Website: https://www.neuralsense.org/